Returns & Customer Service

Our talented staff inspects every order for quality and craftsmanship, but on
rare occasions an issue may escape our notice.
If you are not happy with your print products, please let us know. Here at
Positive Marketing USA we’re dedicated to customer service and we want the chance to
make things right.

You should contact customer service within 15 days of receiving your order by
emailing us at info@pomausa.com with:

• Your name

• A detailed description of the problem

• Your order number

• Some pictures of the issue
   
  Including these things will help us to resolve things quickly.
  If your print product has a defect, we will fix or replace it at our expense. If you
  return your product because of an extreme situation (this almost never
  happens), we will issue you a credit for its full value. Products can be returned
  to

positivemarketingusa.com
11277 N Stemmons Fwy
Dallas, TX 75229
United States

Please understand that Positive Marketing USA is not responsible for customer errors such
as spelling or grammatical mistakes, screen vs actual print color, quality
issues with the original images, or ordering errors. Please review your orders
carefully before placing them.